HELP CENTER
A little guidance.
A clearer next step.
From your first project question to the details behind the collection, find the information you need here.
COMMON QUESTIONS
Before you
get in touch.
Can’t find your answer? Tell us what you need help with.
Ask a questionCan I buy products today?
The collection and checkout are in preview mode. You can explore items and the checkout flow, but no payment is collected, stock reserved or shipment created.
How do I get a service quote?
Send your goals, the service you are interested in, your approximate timeline and any useful project context through the contact form. The scope, fees and milestones are agreed in a written proposal before work begins.
Are service fees listed on the website?
Services are scoped for each project. Third-party subscriptions, advertising budgets and ongoing support should be confirmed in the proposal so you know what is included.
Where is my inquiry or checkout reference?
A successful form submission displays its reference on screen. Save it for follow-up. A preview-checkout reference confirms a preview record only; it is not a payment receipt.
How can I change or delete information I submitted?
Choose “Privacy / personal data” on the contact form and include the email address used and any reference. Please do not send identity documents unless a secure verification process has been arranged.
How do I get help with an existing project?
Choose “Existing project support” and include your project reference, the affected milestone or deliverable and a description of the help you need.
THE DETAILS, IN ONE PLACE
Good to know.
Privacy policy
A clear explanation of the information you share with Aree Solutions LLC and how this website uses it.
Read policyTerms of use
The ground rules for using our website, exploring the collection and starting a service conversation.
Read policyShipping & delivery
What to know about the Aree collection, delivery information and getting help with a parcel.
Read policyReturns & refunds
Separate guidance for physical merchandise and digital service engagements.
Read policyService terms
Clear expectations before the first milestone, from scope and payment to handover and support.
Read policyCookies & browser storage
How the site remembers your bag and what you can control in your browser.
Read policyAccessibility
We want the website to be practical to use, and welcome specific feedback about barriers.
Read policy